I get a lot of interesting questions. This Ask Nile series question is about whether or not is it okay to give a WordPress support technician your password. Since I’ve done customer support for years, sometimes I’ve run into issues that require access to a person’s WordPress website. A WordPress support technician can be anyone
[Continue Reading...]wordpress help
Dear WordPress “Helpers” on Facebook
Dear WordPress “Helpers” on Facebook, I say “Helpers” instead of support because this refers to people helping out in forums on Facebook. You’re starting to not be of any real help. I think a lot of people are getting too big for their own britches when it comes to offering WordPress help. There’s just a
[Continue Reading...]How to Get Support for Your WordPress Site
Eventually every WordPress user encounters some type of issue at some point. WordPress is easy to find, free to download, and free to use, but not always easy to learn or troubleshoot for everyone. Each individual learns and uses at their own pace, and often, depending on how they learned to use WordPress, their method
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